Since Shopshop is dealing with perishable and non-perishable goods, therefore policies should be different.

If a client changes her/his mind about an item? or an item doesn’t meet the expectation (quality) there’s an option of returning them back to shopshop with a restrict time;

Perishable goods can only be returned within 24 hours after receiving them.

Non-perishable goods can be return within 3 days after receiving them.

Client will be held responsible for unreported damaged or spoiled goods therefore they will not be accepted for return nor refund.

Since Shopshop is dealing with perishable and non-perishable goods, therefore return policies should be different.

Orders can be cancelled for a full refund before receiving them otherwise cancellation fees of [fees to be determined by the management] will applied.

orders can be cancelled via the website or via customer care phone number.

To request a refund for any reason, you must make your request right after requesting to return the goods purchased.

Client must communicate as soon as possible if his/her order—

items that you were charged for on the final receipt
Contains damaged, spoiled, or otherwise unusable items.

Refunds are processed immediately, but it may take up to 2 weeks to see the funds in your account, depending on your bank.

Refund can not be accepted without the actual receipt or an any proof of purchase